Question 1

What makes CCC different from a large consulting firm?

Accepted Answer

Speed and accountability. At a large firm, a solutions architect designs the system, hands it to a technical lead, who hands it to a developer, who hands it to a tester. At CCC, one person does all of that. The result: implementations in 8-12 weeks instead of 6 months, and documentation that reflects what was actually built because the person who built it wrote the documentation.

Question 2

Who is behind CCC?

Accepted Answer

CCC was founded by Jeremy Carmona, a 13x certified Salesforce Architect and former journalist. Jeremy works directly with every client. The person in your discovery meeting is the same person configuring your org, writing your documentation, and training your team.

Question 3

What does Clear Concise Consulting do?

Accepted Answer

CCC provides Salesforce implementation, data governance, and AI governance services for nonprofit, government, healthcare, and enterprise organizations. Every engagement is led by a 13x certified Salesforce Architect with 14 years in the ecosystem.

Question 4

What industries do you specialize in?

Accepted Answer

Government (FedRAMP, GovCloud, compliance documentation), nonprofit (NPSP, Nonprofit Cloud, donor management), healthcare (Health Cloud, HIPAA compliance), and enterprise (multi-Cloud, large user bases, complex integrations). CCC has worked with USCIS, Environmental Defense Fund, UnitedHealth Group, HRSA, and NYU.

Question 5

How much does a typical engagement cost?

Accepted Answer

It depends on scope. A data quality assessment starts at $5,000. A full Salesforce implementation ranges from $15,000 to $75,000 depending on complexity. Training workshops range from $2,500 (half-day) to $15,000 (executive session). Every engagement begins with a free consultation to determine scope, timeline, and fixed pricing. No hourly billing surprises.

Question 6

How are your services priced?

Accepted Answer

Most projects are fixed-price based on a scoping document you approve before work begins. For ongoing administration support, CCC offers monthly retainers starting at $3,000/month. Ad hoc support is available at $175/hour for one-off requests.

Question 7

Do you offer nonprofit discounts?

Accepted Answer

CCC pricing already reflects the realities of nonprofit budgets. Registered nonprofits receive a discount on service rates. CCC also provides a limited number of pro bono hours annually to causes aligned with its values.

Question 8

How do I get started?

Accepted Answer

Three steps. First: take the AI Readiness Scorecard (2 minutes, free). Second: book a 15-minute call to walk through your results. Third: receive a scoping document with timeline, deliverables, and fixed pricing. No pitch decks. No sales scripts.

Question 9

What consulting services do you offer?

Accepted Answer

CCC offers five core services: Salesforce Implementation, AI Governance, Data Governance and Migration, Training and Documentation, and ongoing Administration Support. Full details on each service are on the Services page.

Question 10

What is your typical project timeline?

Accepted Answer

Small implementations (single Cloud, under 50 users): 6-8 weeks. Medium implementations (multi-Cloud, 50-200 users): 8-12 weeks. Complex implementations (GovCloud, multi-department, integrations): 10-16 weeks. Data quality assessments: 1-2 weeks. Data migrations: 2-8 weeks depending on volume.

Question 11

Do you provide post-project support?

Accepted Answer

Every implementation includes 30 days of support after go-live: bug fixes, configuration adjustments, and questions handled by the same person who built the system. For ongoing support beyond 30 days, clients can purchase a monthly retainer or use ad hoc support at $175/hour.

Question 12

Do you offer Salesforce training?

Accepted Answer

Yes. CCC training is built from 160+ students taught at NYU Tandon School of Engineering with an 80% job placement rate. Training options include admin training, end user training, leadership training, and certification exam prep. Formats range from half-day workshops ($2,500) to executive sessions ($15,000). All training uses hands-on sandbox exercises, not slides.

Question 13

Can you help me prepare for Salesforce certifications?

Accepted Answer

Yes. CCC certification prep covers every exam objective for the Salesforce Administrator certification. The program includes a structured study plan, exam guide breakdowns, and practice scenarios. The same program produced 80% job placement at NYU.

Question 14

Do I need technical experience to learn Salesforce?

Accepted Answer

No. CCC training is designed for people who were not born speaking tech. Career changers, non-technical staff assigned to Salesforce roles, and teams with low user adoption are the most common training clients. Every concept is explained in plain language with hands-on exercises in a sandbox environment.

Question 15

What free resources do you offer?

Accepted Answer

CCC publishes free Salesforce guides, screening templates, and governance checklists on the blog. The recruiter series (10 free guides) and the org health series (10 free guides with companion templates) are available at clearconciseconsulting.com/blog. The AI Readiness Scorecard is free at clearconciseconsulting.com/scorecard.

Question 16

Do you sell digital products?

Accepted Answer

Yes. Premium templates, governance kits, and training resources are available on Gumroad. Categories include Salesforce Architecture, AI Governance, Training and Career, and Nonprofit Tools. Every paid resource includes lifetime updates.

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